Your club McFIT has become Well Fitness!

The following locations have become Well Fitness clubs:

• McFIT Warsaw Zawiszy Square,
• McFIT Warsaw Nowy Świat,
• McFIT Warsaw Wołoska,
• McFIT Krakow,
• McFIT Bydgoszcz,
• McFIT Bialystok.

No, you do not have to conclude a new agreement. Those, currently concluded, remain binding.

Your pass remains invariably active, no further action is required.

The administrator of your personal data is Well Fitness Sp. z o.o., ul. Jana Długosza 74, 51-162 Wrocław.

We process your personal data for purposes relating to the conclusion and performance of the contract, enabling you to use our services, deal with requests, complaints, assert and defend against claims. We also process it for regulatory purposes in the financial and accounting area. Your data may also be processed in connection with the operation of monitoring. If you have given us your consent, we may process your data for the purposes of training, competitions, contests, as well as for marketing purposes.

In order to enable you to use all the clubs within the Well Fitness network, the co-administrator of your data with regard to club member services is also Elford Sp. z o.o., al. Jerozolimskie 96, 00-806 Warsaw.

Therefore, you have the right to access, rectify, update, transfer your data. Depending on the legal basis of the processing, you may also have the right to object to the processing, to withdraw your consent and/or to delete your data, to restrict its processing. You also have the right to lodge a complaint with the Data Protection Authority if any irregularities are found in the processing of your data. You will receive detailed information about the processing of your data and how your rights can be exercised by email, together with other information about the rebranding, and you can also find it at the club's premises and on the Well Fitness website.

Payment collections will invariably be made in the same way - according to the existing payment schedule.

Yes, you may suspend your membership in accordance with the suspension policy set out in the Well Fitness Club Member Terms and Conditions.

The period of suspension of Clients' membership has not changed. Their membership will continue to remain suspended.

Yes, the price of your membership has not changed and will not change until your current pass ends.

Yes, your debt is still current and subject to the debt collection procedure.

No, the conditions of the promotion have been observed.

From 1 July 2025 you should only log in to the new Well Fitness customer portal, which is available at: https://wellfitness.perfectgym.com/ClientPortal2/#/Login

Login: e-mail address provided during registration process
Password: to set a password, use the 'forgot password' option

Payment card details are stored, as before, by the payment intermediary ESPAGO.

The honouring of new partner programmes is not planned.

No, the opening hours remain the same.

Yes, you can take fitness classes without change. However, from 1 July 2025, sign-ups can be made via the Well Fitness app, the Well Fitness customer portal or the Well Fitness club reception.

The existing membership cards continue to function, as a rule, however, for new club members (i.e. customers who have already concluded contracts after 1 July 2025), the primary way to enter the club is via the Well Fitness app and the QR code generated therein.

It is possible to obtain a physical membership card (entrance card) for an additional fee in accordance with the price list on the https://wellfitness.pl/cennik.

The contact address for Well Fitness Customer Service is the following email address -. support@wellfitness.pl. The club member can also contact his or her club directly - a list of these, including email addresses, is available at https://wellfitness.pl/kluby.

Yes, with a pass entitling you to enter all existing McFIT Poland clubs, you can use all Well Fitness clubs from 1 July 2025, with the exception of the premium clubs.

If, on the other hand, you have a pass that entitles you to enter only one particular McFIT club then you can only enter that particular club.